Travelling to a new place is both exciting and scary. You’ll never know what experiences await you until you get there. At the same time, the feeling of homesickness is no joke. You’d have to find excellent lodging and hotel services to soothe your hometown blues.
Good thing exceptional lodging services are a trademark in New South Wales, as exhibited by accommodation griffith. It is a city located in New South Wales’ Riverina province. Marion Mahony and Walter Burley Griffin designed the blueprint for the area, and it was in 1987 when it was declared as a city.
Besides being popular as Australia’s so-called food bowl, Griffith is also the place to visit for people interested in wineries and heritage sites. In fact, it is home to the first vineyard that produced world-class brands such as Calabria Family Wines and De Bortoli Wines. It also has two museums dedicated to providing information on Griffith’s history and culture.
But more than the tourist attractions, people love the city for its warm and friendly accommodations. Below are the makings of a truly high-quality lodging service, as exhibited by Griffith’s locals:
- Affable and sincere communication
Picture this: You just arrived at the hotel from an exhausting trip. You’re excited and tired at the same time, and as you try to relax and take in the brand-new environment, you’re in, a dismissive and unfriendly receptionist greets you. The lack of engagement is an instant mood killer. People, especially customers, don’t want that. They want to feel welcomed and valued, especially if they are new to the place.
- Clean hotel arrangements and spotless execution
Cleanliness immediately boosts customer satisfaction. It exudes care for hygiene and safety. Also, hotels and accommodations that go out of their way on interior design and evoke a distinct and pleasant appeal from each of their guests will surely be imprinted as pleasurable memories. Positive memories are easier to remember, and hotel services associated with these experiences often get four to five-star reviews.
- Remembering names
Human touch is a definite must-have in accommodation services. People find it challenging to feel good booking a hotel if the staff treat them in a depersonalised and cold manner. In the hotel industry, the manager’s consistent presence is deemed a reflection of the establishment’s professionalism and courteousness. It makes them feel like individuals enjoying the hotel’s amenities instead of a walking paycheck or income to the staff and the business.
- Manager visibility
Manager visibility is typically linked to escalations or an unsatisfied guest. In the hotel industry, the consistent presence of the manager is deemed as a reflection of the establishment’s professionalism and courteousness. It is a common denominator in accommodation Griffith services with favourable customer feedback.
When supervisors of an accommodation service take the time to personally greet their guests and explain to them all the wonderful experiences they should expect from the hotel and the area, it portrays confidence in their service and a genuine desire for the customers to feel at ease while in their care.
- Regulated assistance
Friendly and warm service does not mean taking away the guests’ freedom to choose and voice their preferences. Ask questions as needed and avoid insisting on a particular service unless the guest inquired about it. Provide choices and don’t assume you know what the guest wants. Give them the freedom to weigh their options, give your expert opinions when they ask for it, and the final verdict must also come from them.
Griffith locals and hotel businesses’ quality level in making every tourist feel at home is so impeccable that it is highly recommended if you book your next trip to Australia’s food bowl.